Negotiation & Conflict Resolution
In order for HRs to lead and administer any organisation effectively, they must be able to negotiate with both internal and external constituents in a way and manner that develops or maintains relationships, creates value and can be utilised cross-culturally.
Similarly, HR professionals must be able to identify different types of conflict, manage and harness conflict to make it beneficial to organisational and personal growth of key constituents.
Further, Human Resources must be able to identify those conflicts that require the use of dispute resolution and the different types of dispute resolution methodologies that are available. Learn the effective ways to resolve conflicts and have healthy negotiations.